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my worker is unhealthy at taking suggestions

A reader writes:

I’ve a brand new worker who’s very organized and impressive and customarily competent, however she is horrible at receiving suggestions.

After studying your column for some time, I’ve tried to include your recommendation. I’ll say issues like “I’ve observed you’ve been doing this X means, however we really do it Y means for A, B, and C causes. It’s not an enormous deal in any respect, simply one thing to keep watch over.” And her response will often be a protracted, detailed rationalization about why she did it the way in which she did, adopted by a motive why her means is best, however then additionally, typically, a thanks for the suggestions. I believe that what I understand as defensiveness on her half is definitely over-eagerness to point out that she’s attempting actually laborious. However actually, it’s not an excellent use of my time to entertain these long-winded explanations, and I don’t understand how a lot she’s absorbing the critiques and recommendation that I’m giving. Is there a solution to head off the prickliness with out making her really feel extra insecure?

I reply this query — and three others — over at Inc. at present, the place I’m revisiting letters which were buried within the archives right here from years in the past (and typically updating/increasing my solutions to them). You may learn it right here.

Different questions I’m answering there at present embody:

  •  Telling a buddy I don’t need to work for her
  • Ought to I inform a rejected candidate that their dad or mum protested our hiring resolution?
  • My colleague gave all the ladies at work flowers for Mom’s Day

I hope the article roughly my worker is unhealthy at taking suggestions — Ask a Supervisor provides notion to you and is helpful for accumulation to your information

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